Privacy Policy

1. Who We Are

Makadheera Traders is a licensed fireworks dealer based in Sivakasi, Tamil Nadu, India. We operate an online catalogue and enquiry platform at makadheera.com. We do not conduct any e-commerce or online financial transactions.

Contact address: 3/293D, Sengamalapatti Road, Sorampatti, Thiruthangal, Sivakasi -626130
Email: makadheeratraders@gmail.com | Phone: 9566734585

2. Information We Collect

We collect only the information you voluntarily provide when you:

Submit a product enquiry or “Request a Quote” form
Use the WhatsApp enquiry button
Contact us via our contact page or by email

The information may include:

Full name
Mobile number and/or email address
City, state and delivery pincode
Product items and quantities in your enquiry list
Any message or special instructions you include

We do not collect payment card details, bank account information or any financial data. No online payment is accepted or processed at any point through this website.

We may also automatically collect non-personal technical data such as your browser type, IP address (anonymised), pages visited and session duration through standard web-server logs and analytics tools (e.g. Google Analytics), solely to improve our website.

3. How We Use Your Information

We use the information you provide only to:

Respond to your product enquiry by phone, WhatsApp or email
Confirm product availability, pricing and delivery details
Send an acknowledgement email confirming receipt of your enquiry
Improve our website based on anonymous usage analytics

We will never use your information for unsolicited marketing without your express consent, and we do not sell, rent, lease or share your personal information with any third party for commercial purposes.

4. Legal Basis for Processing (PDPB Alignment)

In accordance with India’s Personal Data Protection framework and applicable data protection principles, we process your personal data on the following bases:

Consent — you voluntarily submit your details via our enquiry or contact form.
Legitimate interest — to respond to your enquiry and operate our business effectively.
Legal obligation — where required by applicable law (e.g. record-keeping under GST or explosives licensing regulations).

5. Data Sharing & Disclosure

We do not sell or share your personal data with third parties except in the following limited circumstances:

Logistics partners — your delivery name and address may be shared with our courier or transport partner solely for the purpose of delivering your order, after it has been confirmed offline.
Service providers — we may use trusted technology providers (e.g. email delivery service, hosting provider) who process data on our behalf under strict confidentiality obligations.
Legal requirements — we may disclose information when required by law, court order or government authority.

6. Cookies & Tracking

This website uses the following types of cookies:

Strictly necessary cookies — required for the website to function (e.g. maintaining your enquiry list across pages).
Analytics cookies — anonymous usage data collected via Google Analytics to understand how visitors use our site. These cookies do not identify you personally.

You can disable cookies in your browser settings. Disabling strictly necessary cookies may affect website functionality.

7. Data Retention

We retain your personal information only for as long as necessary to:

Process and respond to your enquiry
Fulfil any confirmed order and related post-sale support
Comply with legal and regulatory obligations (including explosives licensing records)

Enquiry data that does not convert to an order is generally deleted within 90 days.

8. Data Security

We implement reasonable technical and organisational security measures to protect your personal information against unauthorised access, loss, misuse or alteration. Our website uses HTTPS encryption for all data in transit. Access to stored enquiry data is restricted to authorised personnel only.

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

9. Children’s Privacy

This website is not directed at children under 18 years of age. We do not knowingly collect personal data from minors. If you believe a minor has submitted information to us, please contact us and we will delete it promptly.

10. Your Rights

You have the right to:

Access — request a copy of the personal data we hold about you
Correction — request that we correct inaccurate or incomplete data
Deletion — request that we delete your personal data, subject to legal obligations
Withdrawal of consent — withdraw consent to processing at any time (this does not affect the lawfulness of prior processing)

To exercise any of these rights, email us at makadheeratraders@gmail.com with the subject line “Data Privacy Request”. We will respond within 30 days.

11. Links to Third-Party Websites

Our website may contain links to third-party websites (e.g. WhatsApp, Google Maps). This Privacy Policy does not apply to those websites. We encourage you to review the privacy policies of any third-party sites you visit.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The “Effective date” at the top of this page will reflect the date of the most recent revision. Continued use of the website after changes constitutes acceptance of the updated policy.

13. Contact Us

For any privacy-related queries, concerns or requests:

Email: makadheeratraders@gmail.com
Phone / WhatsApp: 9566734585
Address: Makadheera Traders, 3/293D, Sengamalapatti Road, Sorampatti, Thiruthangal, Sivakasi -626130